Privacy Policy

Last updated: November 22, 2025

Sweet Spot operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the "Service"). Sweet Spot is powered by Shopify, which enables us to provide the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction on the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand our collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, or can reasonably be associated with, you or another individual. Personal information does not include information that is collected anonymously or anonymized so that it cannot identify an individual. We may collect or process the following categories of personal information (including inferences drawn from such personal information), depending on how you use the Service, where you reside, and as permitted or required by applicable law:

  • Contact Information including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information including credit card, debit card, bank account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
  • Account Information including your username, password, security questions, and various preferences and settings.
  • Transaction Information including products you viewed, products you added to your cart, products you added to your wishlist, products you purchased, returned, exchanged, or canceled, and your past transaction history.
  • Communications with Us including information contained in your communications with us, such as when you contact customer support.
  • Device Information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information including information about your interactions with the Service (such as how and when you access the Service and how you navigate it).

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You including when you create an account, visit or use the Service, communicate with us, or otherwise provide your personal information.
  • Automatically through the Service including from your device as you use our products or services or visit our website, and through cookies and similar technologies.
  • From Our Service Providers including when we contract with them to use certain technologies or to collect or process your personal information on our behalf.
  • From Our Partners and Other Third Parties

How We Use Your Personal Information

Depending on how you interact with us and the services you use, we may use personal information for the following purposes:

  • Providing, Customizing, and Improving the Service We use personal information to provide the Service to you. This includes fulfilling our contract with you, processing payments, responding to your orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
  • Marketing and Advertising We use your personal information for marketing and promotional purposes. For example, this includes sending marketing, advertising, and promotional communications via email, text message, or postal mail, or displaying online advertisements on the Service or other websites based on products and services you have previously purchased or added to your cart, or other Service usage history.
  • Security and Fraud Prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you register an account with the Service, you are responsible for keeping your account authentication information secure. We strongly recommend that you do not share your username, password, or other access information with others.
  • Communicating with You We use personal information to provide you with customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.
  • Legal Reasons We use your personal information to comply with applicable laws, respond to legitimate legal processes including requests from law enforcement and government agencies, and to participate in and investigate civil discovery, potential or actual litigation, or other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • Shopify and vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • Sharing with business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services, based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your region, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites. You can exercise your right to opt out of these uses here.
  • When you instruct, request, or consent to the disclosure of specific information to a third party (e.g., when shipping products or using social media widgets or login integrations), we will disclose that information.
  • May be shared within our affiliates or other corporate groups.
  • We may disclose personal information in connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the Service and our rights, and the rights of users and others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service to provide and improve the Service to you. Information you submit to the Service will be transmitted and shared with Shopify and third parties who may be located outside of your country of residence to provide and improve the Service to you. Additionally, to protect, expand, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information it collects regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests from you to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit Shopify Consumer Privacy Policy. Depending on your region, you may be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal Link.

External Service Websites and Links

The Service may contain links to websites and other online platforms operated by external services. If you follow a link to a site not affiliated with or controlled by us, please review the privacy and security policies and other terms of service of those sites. We do not guarantee the privacy or security of such sites, nor the accuracy, completeness, or reliability of information found on these sites, and we are not responsible for any liability whatsoever. Information you provide in a public or semi-public area, such as an external service's social networking platform, may be viewed by other users of the Service and users of that external service platform without restriction on use by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content or the owner/operator of those platforms, unless explicitly stated on the Service.

Children's Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Also, information you transmit to us may not be secure during transmission. We recommend that you refrain from using insecure communication methods when communicating sensitive information to us.

The retention period for your personal information varies depending on a number of factors, including maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on your region, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances, and we may deny your requests when permitted by law.

  • Right to Access/Right to Know You may have the right to request access to the personal information we hold about you.
  • Right to Deletion You may have the right to request the deletion of the personal information we hold about you.
  • Right to Correction You may have the right to request the deletion of the personal information we hold about you.
  • Right to Data Portability You may have the right to receive a copy of the personal information we hold about you or, under certain circumstances and exceptions, to request that it be transferred to an external service.
  • Managing Communication Preferences We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option displayed in the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important notifications about your account or orders.

These rights can be exercised as indicated on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including those related to data processed by Shopify, please visit: https://privacy.shopify.com/en

We will not treat you unfairly for exercising these rights. As permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an agent to exercise rights on your behalf. Before we accept such a request from an agent, the agent may be required to provide documentation proving their authorization from you, and you may also be required to verify your identity directly with us. We will respond to your requests within the timeframe specified by applicable law.

Complaints

If you are not satisfied with our handling of personal information, please contact us at the contact information below. Depending on your region, you may have the right to appeal our decision via the contact information below or to file a complaint with your local data protection authority.

International Transfers

Please note that your personal information may be transferred, stored, and processed outside of your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or, where applicable, equivalent contracts issued by the competent UK authorities, unless the country of destination for the data transfer is recognized as having an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our operational methods or other business, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us at or email us at sweetspot.surfstyle@gmail.com, or write to us at Yae 118, Saito-shi, JP-45, 881-1233, JP.